SQM Client Feedback Questionnaire

    Case type (required)
    How satisfied were you with your overall level of service? (required)
    Did we give you information / advice that was easy to understand? (required)
    How informative did you find our staff? (required)
    How well did we keep you up to date with progress? (required)
    Were matters dealt with in a competent and timely manner? (required)
    How well did we listen to what you had to say? (required)
    Did we treat you fairly at all times? (required)
    Would you recommend us to someone else if they needed legal help or advice? (required)
    Please tell us the reason you would or wouldn't recommend us
    Please tell us how you heard about our organisation and whether it was easy or difficult to make initial contact