We take your privacy very seriously
Data protection principles
We comply with all data protection laws, which means that your data will be:
Personal data we collect about you
Personal data we may collect
We may also require additional information depending on the type of matter we are dealing with for you. Some of the information we may collect include but are not limited to:
This personal data is required to enable us to provide our service to you. If you do not provide personal data we ask for, it may delay or prevent us from providing services to you.
How your personal data is collected
We collect most of this information from you either in person or online but we may also obtain information from:
How and why we use your personal data
Under data protection laws we can only use your personal data if we have a proper reason for doing
We may use your personal data to send you updates about legal developments that might be of interest to you about our services, including exclusive offers, promotions or new services or products.
We will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes.
You have the right to opt out of receiving promotional communications at any time by emailing us at firstname.lastname@example.org or using the ‘unsubscribe’ link in emails.
Who we share your personal data with
We routinely share personal data with:
We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers to ensure they can only use your personal data to provide services to us and to you.
Where your personal data is held
Information may be held at our offices and those of third party agencies, service providers, representatives and agents as described above.
How long your personal data will be kept
We will keep your personal data after we have finished advising or acting for you. We will do so to respond to any questions, complaints or claims made by you or on your behalf and to keep records required by law.
We will not retain your data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of data. Further details on how long we will keep your data for will be provided to you when your file is closed and sent for storage. We may retain your electronic data for a longer period of time than paper files.
When it is no longer necessary to retain your personal data, we will delete or anonymise it.
Keeping your personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to complain
We hope that our Information Compliance Manager can resolve any query or concern you may raise about our use of your information.
The General Data Protection Regulations also give you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk.
How to contact us
Our contact details are:
Burd Ward Solicitors Ltd
23-27 Seaview Road
Telephone: 0151 639 8273